UNHAPPY PERSON

My name is Sharon Nthabiseng Ngwenya. My decoder was not working the whole of September 2023. Calling Multichoice DSTV. The lady said I must change it to explorer ultra. I will pay R599.00 per month. They came to install it on the 6th of October 2023 after they never told me I must pay it immediate (poor service). On the 21st of October 2023 they blocked it. The message is... "This channel is blocked because it's not available on your package or subscription is suspended." On the 25th of October 2023 I paid R600.00 and on the 26th of October 2023 I paid R219.17. The total amount I paid was R819.17. Still the dstv is not working I chats with them via watsupp and even send them an e mail. They gave me ref no ***8. They said to me my money is not reflecting on their side. I send them proof via e mail and watsupp. But still the dstv is not working. And is not even monthend. They said the money I was owing now is R888. I cannot pay R1707 for one month. I did not get help. They took me pillar to post."Their service is sucks".

My details are as follows . ***

. Sharon Nthabiseng Ngwenya

. 12519 Sampson Ntshingila Closed Kagiso 1 Krugersdorp 1754

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My account for DSTV is ***9. Your help will be much appreciated.

Regards Sharon