Unhappy Multichoice customer

Good day Peter

I am not happy at all with Multichoice, i have 3 decoders under my name (1xHD and 2 Exploras) and I pay insurance.

i had a problem with 1 of my Explora they sent me from pillar to post , going to all their walk in centre and the told me they don't have stock, i went to Randbutrg offices they exchanged it with the faulty one again ever since i received that Explora i cant pause, rewind, f forward, catch up even box office.

I called them once again million times, they sent me to those contact centres again still no joy, i call them when they are supposed to put me through to their superiors they put me on hold forever.

I don't understand why I should be paying for the poorest service in this country when it comes to entertainment.

Multichoice must do something about this as I am wasting my money to be doing all the up and down and the calling.

Regards

Cee