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Pheladi M

1 reviews | Active since Feb 2020

03 Feb 2020, 10:15

Unhappy DSTV customer : ***3

I have been a DSTV customer from 11years ago. Had my account payments debited from my account for all those years. From Dec 2019 my services have been cut every single week. Upon enquiring I was told my payment bounced, yet there is proof that there was money in the account. And I was made to pay reconnection fee. Again this month my account is suspended. I'm tired of calling Multichoice and being taken for a ride. And I refuse to pay reconnection fee again for a problem that is from their side. Can they get their house in order and fix my problem.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Feb 2020, 13:52
Official
 Dear Pheladi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team