DC
Desmond C

1 reviews | Active since Apr 2024

11 Apr 2024, 21:28

Unhappy DSTV Costomer

P Dear Sir/Madam My name is Desmond Twala I am extremely disappointed with Multichoice so much. I am writing this complain with a heavy heart as I am confused with all this payments and endless ones on my DSTV account. I am an unhappy client. That is mad to pay for Isurances I am unaware off every month. Isurances that I never agreed to what pains me or worries me is I am always canceling them. I was made to pay R1200 during December towards January on 1st of January my account was R104. O0 then I cancelled them 2nd of January it was R484.00 after paying R105.00 rand I was told I owe R760.62 on 9th of January then I left it like that without even watching a single channel then on the 27th of February it was R691.96 even if I talk to consultant some of them drop me on the covesation saying there is there is nothing they can do on the 26th of March it was R625.44 31 March it was R762.44 which I paid only to be told that the insurance took R548.92 for insurance I don't know of then my account has R213.52 then I am told to pay R563.83 what is happening with Multichoice.Contact no *** Yours Faithfully Unhappy Claint

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Apr 2024, 21:34
Official
Hi Desmond, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team