ZK
Zinhle K
1 reviews | Active since May 2021
30 May 2021, 07:33
Unhappy DSTV client
Last month I had a negative balance on my account ,of -R292. Upon querying this it was said to be true. No monies were debited on my account. Last month I won a one month upgrade ,to premium. The upgrade was meant to be free.yesterday when I checked on mydstv app I owe R1031. I'm now liable and responsible for DSTV errors ,instead to have the error rectified I must pay for it. This is frustrating .
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Replies (1)
DStv (MultiChoice)'s replyOfficial
30 May 2021, 09:19Hi Zinhle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 May 2021, 09:19
Official
Hi Zinhle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team