SM
Sammy M
1 reviews | Active since Nov 2019
10 Feb 2024, 15:01
Unhappy customers
You have made some changes with showmax now it has new prices. Now the explorer says it does support the new showmax. It supports explorer ultra.
We are already paying alot for dstv. Please note that you will be loosing one of your customers this year which is me, we can't keep paying this much money for repeats. Is this how you treat customers after all these years? Imagine paying 89 for showmax to play on TV and still pay 600 for compact plus? We don't have money to upgrade to explorer ultra. You don't know how to keep your customers happy. And alot of people will cancel this year, trust me.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
10 Feb 2024, 15:27Hi Sammy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Feb 2024, 15:27
Official
Hi Sammy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SM
Sammy M's updateReviewer Update
10 Feb 2024, 16:33If you are saying explora does not support new showmax, why did you sell it to us? only only explora ultra supports showma . Who is going to pay for that explora ultra. Have you thought of the consequences that will lead you to your sales decreaing due to your bad decisions? We will definitely cancel , cost of living is high, dstv and showmax are just luxury we can live without.
SM
Sammy M's update10 Feb 2024, 16:33
Reviewer Update
If you are saying explora does not support new showmax, why did you sell it to us? only only explora ultra supports showma . Who is going to pay for that explora ultra. Have you thought of the consequences that will lead you to your sales decreaing due to your bad decisions? We will definitely cancel , cost of living is high, dstv and showmax are just luxury we can live without.
SM
Sammy M's updateReviewer Update
10 Feb 2024, 21:57I just canceled shomax account its pointless to have it if I can't play it on my explora. The dstv account is next on my cancelation list.
SM
Sammy M's update10 Feb 2024, 21:57
Reviewer Update
I just canceled shomax account its pointless to have it if I can't play it on my explora. The dstv account is next on my cancelation list.