Unhappy 😒 Customer who has been ****** by MultiChoice company

In December 23 2021 the Area in Tshiame A, B and C was affected by the issue of the transformer that got burnt out. Which was also announced in the media platform such as SABC 1 news. As a result I didn't pay for my channels due to that. In February the 25th 2022 I have paid R450, understanding that I have to pay for reconnection as well. To my surprise the TV was connected only for 4 days only. I called trying to understand but the who was helping told me that I only have R212 credited to my account. I have asked her to break it down but still it wasn't tiring upto R450 I paid. In short they made me paid reconnection fee twice which they can explain and yet they switch off the channels. They say that's how they work in MultiChoice. I'm very angry I just want my money back. They is always a second option MultiChoice it's the only service provider in the world.