DV
Dirk V

1 reviews | Active since Aug 2019

29 Aug 2019, 17:18

Unhappy customer... Dstv

I am completely irritated with Dstv and the lack of assistance when dealing with anyone who answers the call centre. Been without viewing since Sunday and every single day that we have called (on numerous occasions everyday I may add) we have been sent from pillar to post with no resolution. 5 days later we still have not been assisted and now let's see after 27 minute call (and counting) how today's call will end. Call center staff are imcompetant and misinformed. From being told our account is in arrears to a technical issue to we will log it to IT to a pricelock upgrade???? What next excuse will you use Dstv... But come deduction date I am sure all your services and systems will be running smoothly in order for my account to be deducted on time and for the Full deduction amount despite having no had TV for five days and spending loads of airtime calling your pathetic call centre.

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