SM
Sbu M
1 reviews | Active since Dec 2010
04 Jan 2022, 11:01
UNHAPPY CUSTOMER
I WOULD GIVE 0 STATR IF THERE WAS ONE. I PAID THE MONTHLY PREMIUM OF R968 ON THE 1 JANUARY 2022 AND TODAY 04 JANUARY 2022 THEY HAVE DISCONNECTED MY VIEWING AND THEY SAY I MUST PAY R1018.01. I HAVE BEEN PHONING THEIR CALL CENTER THE WHOLE MORNING, THE CALL GET DISCONNECTED EVERYTIME. I HAVE ALREADY SENT THE PROOF OF PAYMENT BUT THEY SAY THAT THEY WILL GET BACK TO ME WITHIN 24HRS, WHAT NONSENSE IS THAT. I'M VERY UNHAPPY WITH DSTV. I HAVE BEEN THEIR PREMIUM CUSTOMER FOR MORE THAT 10 YEARS BUT I THINK IT IS TIME FOR ME TO CANCEL MY SUBSCRIPTION WITH THEM.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Jan 2022, 11:09Hi Sbu Malevu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Jan 2022, 11:09
Official
Hi Sbu Malevu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SM
Sbu M's updateReviewer Update
04 Jan 2022, 15:18Thank you for the prompt response that I received from Dstv. I would like to change my rating to 4.5. Thank you, I guess I will still be sticking around 😄
SM
Sbu M's update04 Jan 2022, 15:18
Reviewer Update
Thank you for the prompt response that I received from Dstv. I would like to change my rating to 4.5. Thank you, I guess I will still be sticking around 😄