CN
Clarissa N
1 reviews | Active since Nov 2017
24 Mar 2020, 18:50
Unhappy customer
I have been calling their call centre since the beginning of March to get the price lock on my subscription before 31st March 2020. All I get are empty promises of a call back from the relevant department within 48 working hours. We are now heading into lockdown and still no call bac****
Helpful (0)
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Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Mar 2020, 19:19Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 Mar 2020, 19:19
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
CN
Clarissa N's updateReviewer Update
01 Apr 2020, 18:50I’m still waiting for a call back. It is now 01/04/2020 and I can’t get the price lock. Why advertise this option if it’s impossible to get the relevant department to make contact within the provided TAT???
CN
Clarissa N's update01 Apr 2020, 18:50
Reviewer Update
I’m still waiting for a call back. It is now 01/04/2020 and I can’t get the price lock. Why advertise this option if it’s impossible to get the relevant department to make contact within the provided TAT???