Unhappy customer

I have spent almost 2 months without DStv, due to Dstv's *********** staff. I have called ,send emails but I am still not getting assistance. Last time I was told my account will be reconciled as the mistake was on their end but even today I have called and I am told a Supervisor will call me still, the billing I am querying about is of November soon it will be Jan still no assistance. My account is still a mess and I am honestly tired of being sent pillar to post. It's so irritating and I have tried to be patient and understanding but I am being taken for a ride and it won't end here!!!! Fix my account !!!!!