SM
Sydney M

1 reviews | Active since Mar 2024

04 Mar 2024, 23:29

UNHAPPY CUSTOMER

My package was upgraded from Compact to Premium without my knowledge and now my services has been disconnected with the bill standing at R1138.Now Datv want me to pay that balance before reconnecting my services.I did not sign to that.Does Dstv have a record of me agreeing to that? I want that bill scratched and back to Compact as usual please.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Mar 2024, 07:24
Official
Hi Sydney, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team