Unhappy customer

I'm very disappointed in multichoice I saw an adverti*****t in June about paying less for my package I'm on I called the call center to verify the agant I spoke to advise me I can pay R430 for 3months I then paid the amount on the 25jun 3 days later they disconnected my services saying I should pay the outstanding amount however I wasnt my fault I was then calling back and forth they eventually reactivated my services.The end of July I paid my full premium didnt have any issues the this month Sep they disconnected my services again saying I must pay the outstanding amount of June where their agent made a mistake I spoke to a Manager by the name of Daniel Tshilombo telling me straight he wont activate my services I should've known that wasnt my amount I should pay as if I work for multichoice I never gave me chance to speak didnt even offer to listen to then calls I made so that is the customer service I get from them I highly disappointed in the Management,Team leaders and agents nobody is assist me they just telling me I should pay whereby it's not my fault there is proof and nobody is willing to help me.I paid R630 this month but I dont have access in what I paid for.I really need this to be resolved as I'm not getting any help from the call center