OM
Omotshepe M

1 reviews | Active since Dec 2021

25 Feb 2023, 15:11

Unhappy client, poor service

My explora and decoder recently replaced at Maponya Mall Dstv. Pathetic service.My profile now shows x4 accounts? and yet I have x2 . In April 2022 paid annual service , all of a sudden I am disconnected, error 16. After several chats and what's up, my query is unresolved.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Feb 2023, 16:13
Official
Hi Omotshepe Morebodi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
OM
Omotshepe M's update02 Mar 2023, 15:10
Reviewer Update
I recieved a call on 26 Feb, dstv was reconnected and I was promised that my account will be reconcilled However today, I am disconnected. My profile is still the same.