Unhappy client

Item: DStv (MultiChoice)
Rating: 1
Author: Bernice M

I'm a very unhappy client, I've paid my monthly premiums to view, but I'm unable to view dstv as my service were disconnected, I called numerous times they revert me to insurance department that operates Monday to Friday so I'm unable to view Saturday and Sunday but I've made payment, I feel like canceling my services with DSTV

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

02 Jun 2024, 14:48

Hi Bernice,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply02 Jun 2024, 14:48

Official

Hi Bernice,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Bernice M's updateReviewer Update

04 Jun 2024, 09:39

It's been day 5 still unable to get reconnect on DSTV, I've been a customer for over 20 years and I'm sadly ready to cancel my dstv, all because of their internal mishaps, I've been charged for insurance that I never took, R990 imagine in this economy who takes insurance with such a high rate unless it's life cover, multichoice I'm very unhappy and will to cancel my services with you

Bernice M's update04 Jun 2024, 09:39

Reviewer Update