Unhappy client

At exactly 20:00 on Monday even I spoke Busi hlatshwayo who told me to have called earlier to request for a debit order even after I did so yesterday (Sunday) and was advised my debit order will go off today, which never happened. Apparently the consult as per Busi did not update any notes on my account or even process the debit order, I’m never happy when I have to call Multichoice in actual fact I’ve never been. I can’t fathom the idea of the service provided. It’s pathetic if you ask me. I’ve work in the call Centre environment for almost 5years I’m glad I never worked for Multichoice.