SL
Sindiswa L
1 reviews | Active since Jun 2022
30 May 2023, 19:15
Unhappy client
Can someone please explain how does a subscription go from R430 to R527 I really don’t understand as I’m currently on compact ,you guys a ripping us off now last month it was additional fees I was not aware of and now the subscription fee has changed while we still watch the same old movies you are repeating I’m really sick and tired of you guys now Call me and explain how did it increase from +R4 to R527
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
30 May 2023, 19:42Hi Sindiswa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 May 2023, 19:42
Official
Hi Sindiswa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SL
Sindiswa L's updateReviewer Update
31 May 2023, 11:57I’m still waiting on your guys response or you disconnect my subscription as I can’t deal with your guys price increase every month it’s the same story customers must get upset before you resolve the issue
SL
Sindiswa L's update31 May 2023, 11:57
Reviewer Update
I’m still waiting on your guys response or you disconnect my subscription as I can’t deal with your guys price increase every month it’s the same story customers must get upset before you resolve the issue
SL
Sindiswa L's updateReviewer Update
01 Jun 2023, 22:51Kindly contact me with regards to my Dstv compact subscription bill as I currently received a bill of R499 while I’m on compact of which it is impossible and will not accept that and needs to be fixed as soon as possible before I go public with your monthly price increase, last month you guys billed me R600 and had to reach out to you guys before it could be fixed and again this month it’s the same story. Customer number :***0
SL
Sindiswa L's update01 Jun 2023, 22:51
Reviewer Update
Kindly contact me with regards to my Dstv compact subscription bill as I currently received a bill of R499 while I’m on compact of which it is impossible and will not accept that and needs to be fixed as soon as possible before I go public with your monthly price increase, last month you guys billed me R600 and had to reach out to you guys before it could be fixed and again this month it’s the same story. Customer number :***0