Unhappy and fraustrated Client

At the end of June I degraded my package from R329 to R99. When my debit order went of on the 25 July it went of for R329. I then reversed the debit order and on the 26 July I made an eft payment of R99. A few days later my services was terminated. I called in to the customer care and had to email through pop and I was back up. A few days later my services was suspended again. Thereafter for the month of August my services was suspended a further 4 time. In total of 6 times for the month of August. Eventually got to speak to one of the managers that promised to credit the reconnection fees and reimburse me for my calls to dstv which never happened. I then changed my debit order date to the 1st of every month.

I thereafter get debited on the 25yh August and not the 1 Sept. Again it was reversed and an eft was done on the 28th Aug. Since then I was cut of twice for the month of September. When I was cut of last week, i had to email pop to one of the call centre agents and i was reconnected in minutes. Just spent R60 talk time holding on for a manager when a supervisor by the name of Edward came to the phone. He had a look at my account and advised that he cannot reconnect me because he doesnt have payment from me for two months. How the f$%k I was reconnect 6 times last month and once this month prior to today being cut off again. I have spent over R100 on talk time to dstv wuth no positive solution. Whenever I phone I'm told managers sto in a different building and unprofessional untrained flippin supervisors come to the phone. Another night with television. Thank you DSTV and Multichoice