Unhappy and Disap****ted

I am a loyal paying DSTV customer....I am very disappointed with Dstv in failing to fix my problem.... My dstv got suspended.....when I called dstv one of their consultant told me they will look into this.... I paid my dstv on the 25th of June R939, unfortunately I didn't realise that I paid it into a wrong *** and my account is #***3....so the lady activated it but now she needed proof that I paid and she wanted a Pdf of which I only did a screen shot of what I have paid....and I sent them th e mail......But then now they have suspended my account again.....i feel that as a paying customer im being treated unfairly Smart card number : ***

Regards Nomvula Ndhlovu