AE
ABDUL-KADER EBRAHIM
1 reviews | Active since Jun 2015
21 Mar 2016, 04:46
unhappy
I wanna rejon dstv BT now when I wanted to by the dstv Explora I yer it no more comes with a Dstv Explora switch and it is R900 on its own that is unfair I can't afford to still pay R900 for the switch and R1500 for the dstv Explora decoder Its unfair and I tink I'll stay with star set because it don't look like dstv wants a cumsotmer
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Replies (1)
DStv (MultiChoice)'s replyOfficial
22 Mar 2016, 16:50Hello abdul191822,
We apologise for the delayed response.
The switch has been excluded in the Explora package because MultiChoice is launching a new satellite in 2017 using the Smart LNB cable which will allow for high band transmissions. This DStv Smart LNB is high band capable, ensuring that your installation is capable of receiving these signals.
The Smart LNB also allows for a simplified and more cost effective installation. If you use the DStv Smart LNB when installing one decoder, there is no need to change your LNB when upgrading to Xtraview.
You can always contact us to get an Explora deal with the installation included, depending on the package you choose and pay for 24 months.
Should you be interested, kindly contact our call centre for more information. Alternatively, use one of the touch points listed below.
Thank you for taking your time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response.
The switch has been excluded in the Explora package because MultiChoice is launching a new satellite in 2017 using the Smart LNB cable which will allow for high band transmissions. This DStv Smart LNB is high band capable, ensuring that your installation is capable of receiving these signals.
The Smart LNB also allows for a simplified and more cost effective installation. If you use the DStv Smart LNB when installing one decoder, there is no need to change your LNB when upgrading to Xtraview.
You can always contact us to get an Explora deal with the installation included, depending on the package you choose and pay for 24 months.
Should you be interested, kindly contact our call centre for more information. Alternatively, use one of the touch points listed below.
Thank you for taking your time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply22 Mar 2016, 16:50
Official
Hello abdul191822,
We apologise for the delayed response.
The switch has been excluded in the Explora package because MultiChoice is launching a new satellite in 2017 using the Smart LNB cable which will allow for high band transmissions. This DStv Smart LNB is high band capable, ensuring that your installation is capable of receiving these signals.
The Smart LNB also allows for a simplified and more cost effective installation. If you use the DStv Smart LNB when installing one decoder, there is no need to change your LNB when upgrading to Xtraview.
You can always contact us to get an Explora deal with the installation included, depending on the package you choose and pay for 24 months.
Should you be interested, kindly contact our call centre for more information. Alternatively, use one of the touch points listed below.
Thank you for taking your time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response.
The switch has been excluded in the Explora package because MultiChoice is launching a new satellite in 2017 using the Smart LNB cable which will allow for high band transmissions. This DStv Smart LNB is high band capable, ensuring that your installation is capable of receiving these signals.
The Smart LNB also allows for a simplified and more cost effective installation. If you use the DStv Smart LNB when installing one decoder, there is no need to change your LNB when upgrading to Xtraview.
You can always contact us to get an Explora deal with the installation included, depending on the package you choose and pay for 24 months.
Should you be interested, kindly contact our call centre for more information. Alternatively, use one of the touch points listed below.
Thank you for taking your time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,