unhappy

Good Day<br> <br> My name is Denver September I paid my dstv account last month on the 24 April. I was told my payment is not reflecting & was ask to fax or email proove of payment to then which I did but still I was told payment is not reflecting. I also downgraded my package to dstv extra. Its disconnected due to payment not reflecting on their side. My thing is this, it almost another month end & still they can't find the proove of payment. According to my calulations I must only pay R552.00 but what they trying to say I must pay R790.00 if I want my dstv on again where I already paid R235.00 which they can't pick up. <br> <br> Can you please help in this regard to sort out this problem I'm having with dstv<br> <br> Kind regards ,<br> Denver Charles September