1 reviews | Active since Oct 2016
unfairly treated
<p>According to dstv if I do not want my dstv to be on next month I should phone them and tell them so that I don't get billed for extra days that the dstv was on, my dstv was off for plus minus a week and a half, I'm not trying to funny just fair, I want to be rewarded for what I missed cause dstv is pricey even though they play the same stuff everyday </p>
Dear Marvin
We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Marvin
We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Marvin
We could not get hold of you today to discuss your query telephonically.
Previously we had a telephonic discussion with you regarding your payment that is pending allocation. Your DStv service was disconnected due to non-payment. Upon checking the proof of payment, an incorrect reference number was used. Currently, the account is manually adjusted in the meantime your payment is not yet allocated.
Regarding the disconnection of service, it is the account holder's responsibility to contact us. We will schedule for the disconnection of service on your next payment date.
If we don’t get any form of notification from an account holder, the service will be suspended due to non-payment. There will be an overdue balance showing on the account in which the account holder should pay.
Best regards
Dinah
Best regards,
Good day Marvin
We could not get hold of you today to discuss your query telephonically.
Previously we had a telephonic discussion with you regarding your payment that is pending allocation. Your DStv service was disconnected due to non-payment. Upon checking the proof of payment, an incorrect reference number was used. Currently, the account is manually adjusted in the meantime your payment is not yet allocated.
Regarding the disconnection of service, it is the account holder's responsibility to contact us. We will schedule for the disconnection of service on your next payment date.
If we don’t get any form of notification from an account holder, the service will be suspended due to non-payment. There will be an overdue balance showing on the account in which the account holder should pay.
Best regards
Dinah
Best regards,