Unfairly Disconnected

Hi

This service is absolutely pathetic, I have been on the phone now for 1hr 20 minutes and then I was cut off whilst waiting to speak to a Manager.

Issue: I paid my account on 25th May, thereafter I was cut off on 5th June, I had to contact the call centre to reinstate my service, by the time the service could be reinstated, i missed out on my program. This has caused me inconvenience and unnecessary phone calls which costed me additional. DSTV has agreed that there was a system error on their end so they will compensate me, a manager promised to call me during the weekend, its been 5 days now and nobody has called. I called today and after holding on for 1hr 20 minutes, the agent cut me off and did not call me back. I am now call no.250 and waiting in the queue. My account balance is also showing R1482 payable by end June which is incorrect. This also is a technical error. I want to be compensated for disconnected service, incorrect billing and all my telephone calls. Please can you call me urgently!!! Thank you