unfairly been disconnected

I would like to enquire if this is a trend DSTV is following On the 14 August my DSTV connection was switched off with an error message that my account was in arrears. Upon phoning them they informed me that I was aR98 in arrears which I paid immediately and sent the proof of payment. I was immediately reconnected with zero outstanding balance.I was disconnected 4 times after that where they assured me im not in arrears but merely a connection error. I was reconnected everytime. Many a time I would be on hold for 20 minutes or 1 hour phonecalls for them to assist me. Until recently I was disconnected again and I was told im in R284 in arrears. The break down they gave me was for every reconnection they charge R50 and R10.80 per day if you dnt pay the arrears.So I pay from the 15th to get viewing until the 15th the following month.....they've disconnected me even though I already paid for the month. Ive been conned by 20 days of viewing which I paid for in advance but im disconnected. Im very frustrated and would like to be reimbursed with 20 days that I paid for or im taking this to the Office of the Consumer Protector to get my money back.