MZ
Ma-Zee Zet

1 reviews | Active since Jul 2023

16 Jan 2025, 16:18

Unfair treatment by DSTV Multichoice

Hi, I'm currently experiencing a problem with multichoice First of all I was offered a locked term contract which I was to pay R499.00 per month for 24months, I experienced problems in the first year with them whereby they didn't assist and I had to complain here to HelloPeter that's when they connected me back, as we speak I have been paying for services I was not using as it was supposed to connect me on my sitting room TV and my bedroom TV as per agreement in the contract but I chose to ignore it for peace sake still continuing to pay so that I can reach the end of contract without my name being destroyed on credit beareu and now to my surprise now they disconnected the one on the sitting room even though I have paid they claim I have arrears, I am bot happy with multichoice as March is still too far for me to part ways with multichoice because that will be my end of contract, can you please assist me as multichoice is and has not been keeping their deal of contract

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Jan 2025, 16:50
Official
Hi Ma-Zee Zet, 

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 
Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team