Unfair Treatment As A Paying Customer Of DSTV

Tirhani Hlongwane I am a Customer of DSTV, I'm in a Lock Price of Compact Plus R668.00 from December 2021, my 24 Months Contract is not over yet, and this year I added Netflix for R100 but my Bill has increased even more to+- R950 in 2023, I was asked why I have 2 decoders of Ultra, and I told them it was deal I got in December, so they agreed to a Call Retrieval, to listen to what an agreement with DSTV, I've being waiting for a Call Retrieval since for two months I'm waiting even now. And now my DSTV Channels they disconnect them every day, I have to send an Email to DSTV Call Centre to open them, and it's tiring especially as I am their paying customer. I am tired of their cruel and poor Service.