Unfair Treatment

Hi, I have been a dstv subscriber for the past 20+ years, Due to this epidemic covid 19 i asked that dstv extend my billing date so when i get my Uif cheque ill be able to pay them, i called and asked if there was any way that the they assist in cases like these and have a premium holiday or whatever, they say they dont, just comes to show that they dont care about their subcribers, they just want their money.