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Shaquille N
1 reviews | Active since Dec 2016
06 Feb 2023, 11:00
Unfair Treatment
I cancelled my contract with DSTV and they continue deducting money from my account. I request that they refund my money and remove my details from their system.
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
06 Feb 2023, 11:01Hi Shaquille,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Feb 2023, 11:01
Official
Hi Shaquille,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Shaquille N's updateReviewer Update
10 Feb 2023, 15:48Hi DSTV Team
Thank you for rectifying the problem and processing my refund.
Thank you
Shaquille
Thank you for rectifying the problem and processing my refund.
Thank you
Shaquille
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Shaquille N's update10 Feb 2023, 15:48
Reviewer Update
Hi DSTV Team
Thank you for rectifying the problem and processing my refund.
Thank you
Shaquille
Thank you for rectifying the problem and processing my refund.
Thank you
Shaquille
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Shaquille N's updateReviewer Update
22 Feb 2023, 13:43Hi DSTV Team
On 10 February I was promised that I will get a refund and this has not materialized. Can someone tell me when will the refund be processed.
Kind regards
Shaquille Ndlela
On 10 February I was promised that I will get a refund and this has not materialized. Can someone tell me when will the refund be processed.
Kind regards
Shaquille Ndlela
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Shaquille N's update22 Feb 2023, 13:43
Reviewer Update
Hi DSTV Team
On 10 February I was promised that I will get a refund and this has not materialized. Can someone tell me when will the refund be processed.
Kind regards
Shaquille Ndlela
On 10 February I was promised that I will get a refund and this has not materialized. Can someone tell me when will the refund be processed.
Kind regards
Shaquille Ndlela
SN
Shaquille N's updateReviewer Update
06 Mar 2023, 15:30Hi DSTV Team
This is a follow up to my previous message to which I have not received a response, I wish to reiterate that I have not received the refund that was promised in early February 2023.
Please indicate when will I receive the said refund.
Regards
Shaquille Ndlela
Customer Number : ***1
This is a follow up to my previous message to which I have not received a response, I wish to reiterate that I have not received the refund that was promised in early February 2023.
Please indicate when will I receive the said refund.
Regards
Shaquille Ndlela
Customer Number : ***1
SN
Shaquille N's update06 Mar 2023, 15:30
Reviewer Update
Hi DSTV Team
This is a follow up to my previous message to which I have not received a response, I wish to reiterate that I have not received the refund that was promised in early February 2023.
Please indicate when will I receive the said refund.
Regards
Shaquille Ndlela
Customer Number : ***1
This is a follow up to my previous message to which I have not received a response, I wish to reiterate that I have not received the refund that was promised in early February 2023.
Please indicate when will I receive the said refund.
Regards
Shaquille Ndlela
Customer Number : ***1
SN
Shaquille N's updateReviewer Update
11 Apr 2023, 07:39Hi DSTV Team
I cancelled my account in early this year, I was promised a refund of the money deducted from my account. It is more than two months and I have not received my refund.
Your urgent response would be appreciated.
Regards
Shaquille Ndlela
Customer number : ***1
I cancelled my account in early this year, I was promised a refund of the money deducted from my account. It is more than two months and I have not received my refund.
Your urgent response would be appreciated.
Regards
Shaquille Ndlela
Customer number : ***1
SN
Shaquille N's update11 Apr 2023, 07:39
Reviewer Update
Hi DSTV Team
I cancelled my account in early this year, I was promised a refund of the money deducted from my account. It is more than two months and I have not received my refund.
Your urgent response would be appreciated.
Regards
Shaquille Ndlela
Customer number : ***1
I cancelled my account in early this year, I was promised a refund of the money deducted from my account. It is more than two months and I have not received my refund.
Your urgent response would be appreciated.
Regards
Shaquille Ndlela
Customer number : ***1