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martina M
1 reviews | Active since Feb 2016
23 Oct 2023, 12:43
Unfair treatment
Hi i wrote a review about my problem with multi choice.the problem was about the decoder that i did not receive and since it was approved on the 26 September 2023.The matter has not been resolved yet.I called Multi choice on the 21 October 2023 and i spoke to Ronelle the referrence is ***5.Ronelle told me that on the system its written that i have received the decoder and it have been installed.Iam asking myself that iam being ****ed or what is happening.Nobody have contacted me yet and it business as usual at multi choice.Can I please get help to get my decoder.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Oct 2023, 12:51Hi Martina,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Oct 2023, 12:51
Official
Hi Martina,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
mM
martina M's updateReviewer Update
23 Oct 2023, 18:59I wish i can be happy about the reply but unfortunately i cant be.multi choice you are unprofessional.If you were professional you should have called me with the first review instead of putting false information that i have received the decoder.
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martina M's update23 Oct 2023, 18:59
Reviewer Update
I wish i can be happy about the reply but unfortunately i cant be.multi choice you are unprofessional.If you were professional you should have called me with the first review instead of putting false information that i have received the decoder.