TP
Tiger P

1 reviews | Active since Nov 2015

27 Jan 2022, 10:39

Unfair suspension of services

My monthly payment for dstv is the 25th of each month, this month I never got the chance to pay it exactly 25th and this morning got free time to pay it, at pnp. When I got there I had to pay R508 cz my dstv was disconnected.. ***, 2 days late and u wanna disconnect my services and expect me to pay a reconnection fee, it's not even the new month.. That's y u losing customers to Netflix and showmax. U try to make money from the people. There was a time that I used to only make payment on the end of the month, then only on the 1st would it be suspended. U can go to hell from now, would not be subscribing any more to dstv, I'll stick to my nextflix showmax and have connected now my ovhd to where the dstv was

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2022, 11:43
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team