WS
Warren S

1 reviews | Active since Oct 2019

11 Aug 2020, 10:27

unfair multi choice

I thought multi choice dstv is a month to month contract, now I am being called by lawyers, Blake and associates for outstanding balance. why is this. its not fair at all

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Aug 2020, 10:35
Official
Hi Warren,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Aug 2020, 12:52
Official
Dear Warren,

Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness

As per telecom, the amount due is R194.00. When making the payment, please use your customer number as reference ***7, to ensure for immediate allocation of funds. 

Should you wish to engage any further regarding this or any other matter, please get in touch with us on any of the below platforms;

LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***

Kind regards,
Dstv: Hello Peter Team

Best regards,