TS
Tshepo S
1 reviews | Active since Jun 2013
26 Mar 2015, 14:15
UNFAIR LISTING ON CREDIT BUREAUS
Multichoice has made my life a living hell. I regret ever giving this company access to my banking account. This thing of debit orders is a trap. A trap that will leave you sucked dry and left stranded. I have suffered enough because of Multichoice. Their *********** staff and mistakes has cost me so much. But because they have power to run to credit bureaus and mess up your life, they will do it, irrespective. But I am not going to give up this fight. It's disturbing what these companies do to consumers.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
27 Mar 2015, 08:35Hello Shaikess,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We are currently investigating the problem feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We are currently investigating the problem feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply27 Mar 2015, 08:35
Official
Hello Shaikess,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We are currently investigating the problem feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We are currently investigating the problem feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert