jC
janorico C
1 reviews | Active since Aug 2016
10 Apr 2024, 19:37
Unfair judgement
Hi I've had the full package with multichoice and they have contacted me with a better decoder, I have asked them what the catch were and they said nothing and that it is only the better version of the decoder. No money or anything added, so I decided to take this deal after maybe 6-8 months I have moved to my hometown and I decided to cancel my subscription with dstv. By doing that I was now told that I'm being charged with cost on the decoder because of contract breach of which I feel is unfair because this was not explained to me. I so wish this could get handled and the judgement can disappear from my name. Thank you that you always listen and help.
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
10 Apr 2024, 20:10Hi Janorico,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Apr 2024, 20:10
Official
Hi Janorico,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
jC
janorico C's updateReviewer Update
10 Apr 2024, 20:15Thank you
jC
janorico C's update10 Apr 2024, 20:15
Reviewer Update
Thank you
