unfair disconnection of services

Hi There <br> <br> I bought Dstv compact on 07/08/15, upon installation I was to active my account. it took me 24hours to finally get through to their call center. I was then asked to register an account and my service was activated, I was not advised that . there was prorata within 24hours. today on the 28/08/15 my services are disconnected.<br> <br> I then contacted the unreliable call centre on ***. This resulted in me talking to an agent Zandile Mpondo who made me wait more than 5mins without informing me what the hold-up was for, she then said her and the supervisor were tracking as to whether or not was I informed of the prorata, Zandile confirmed that reports indicate that I was not informed of such a fee and that they will get back to me after conducting a thorough calls recorded investigation. I then asked to speak to her supervisor, I was again put on hold till frustration got the better of me. <br> <br> I would like my DSTV re-activated TODAY as this miscommunication is not my fault it is as a result of Multi-choice's incompetence and PATHETIC service! <br> <br> Kabelo Motsopi<br> ID: *** 083<br> smatcard ***0