TB
Trevor B

1 reviews | Active since Feb 2010

25 Oct 2017, 13:32

Unfair data usage for DSTV Catchup for running DSTV adds

I find it extremely unfair and frustrating that when watching DSTV Catch up and the selection is dependent on streaming the content that I'm forced not only to download adverti*****t but also forced to watch it. I understand that when downloading the selection will cost me data, but i don't understand why i should be paying (indirectly by the consumption of my data) to view DSTV adverti*****t. So not only is it costing me money, but DSTV are probably making more money out of forcing me to watch the Adds. I find this extremely unfair and DSTV are not willing to change this.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2017, 13:44
Official

Dear Trevor

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

TB
Trevor B's update21 Nov 2017, 11:17
Reviewer Update
So almost a month down the line and not a word from DSTV. Why? Because they do not want to offer a solution for this or don't have one. They need to make money out of airing adverti*****ts to their customers regardless of the fact that IT COSTS THE CUSTOMER MONEY TO VIEW THEIR ADD SO THAT THEY CAN MAKE MONEY!