1 reviews | Active since Aug 2016
UNFAIR CUSTOMER TREATMENT
<p>my account was being debited from another person's bank account , in the mean time i have been paying the fees given by dstv every month ..... now a year later its being discovered that there has been an error made on my account by their agents , now i must pay in outstanding fees that has been escalating for a year now . if i had not phone in i would never had known that this was the case . POOR SERVICE FROM MULTICHOICE !! suspending the customer's service for error that was done by their agents ...... an still expect fees to be paid in after they were the ones that gave the payable amount every month .</p>
Dear Mabel Mashangu
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Mabel Mashangu
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
i am sorry , what about the payments that i have been making each month ?? when i phoned i was told 927.34 where does the 1000 come in ? this is ridiculous ..... the agent told me that all my payments reflects also on the system ?
i am sorry , what about the payments that i have been making each month ?? when i phoned i was told 927.34 where does the 1000 come in ? this is ridiculous ..... the agent told me that all my payments reflects also on the system ?
