LM
Lazzy M
1 reviews | Active since Sept 2015
05 Feb 2020, 11:08
Unfair charges
I have paid my DSTV on the 3rd as it was disconnected (I always pay on the 3rd, but don't know why you have disconnected). I received an sms stating that I should pay R446.97 (on the 3rd at 13:24) for my services to be reconnected and I paid R447 and send proof of payment as you claimed that you had network problem with FNB. Today at 09:31 you sent me an sms stating that you have disconnect my services as I did not pay and I should pay R114.49 for reconnection. Why will I do that, for What?? I demand that you rectify that charge of R114.49
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
06 Feb 2020, 09:06 Dear Lazzy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply06 Feb 2020, 09:06
Official
Dear Lazzy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
