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Felicity S
1 reviews | Active since May 2013
02 Oct 2024, 10:26
Unfair business practice and bullying by MULTICHOICE
I have a dispute that was resolved with MULTICHOICE I spoke to Sandile on 9/9/2024,the service was restored then disconnected spoke to Maremane Dikgale on 25th September the service was reconnected only to be disconnected again, spoke to Elizabeth Mashiloane on 27th October was told that the dispute has been resolved but I have insurance arrears which is strange non the less R183.83 was paid pop was sent to:e-mail *** and *** to have my service restored, that was done .this morning the service had been terminated because I owe MULTICHOICE R710.00 . How so when this dispute was resolved? MULTICHOICE please come clean
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
02 Oct 2024, 10:47Hi Felicity Sekhute,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Oct 2024, 10:47
Official
Hi Felicity Sekhute,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Felicity S's updateReviewer Update
03 Oct 2024, 15:18I’m still waiting for a response from MULTICHOICE regarding my complaint no one has contacted me to date my service is still blocked
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Felicity S's update03 Oct 2024, 15:18
Reviewer Update
I’m still waiting for a response from MULTICHOICE regarding my complaint no one has contacted me to date my service is still blocked
