Unfair billing
I joined the DSTV promo offer to upgrade from compact plus to premium for the same amount. I called the contact center to find out why my balance is more than what i normally pay and she admitted its their mistake but I have to pay for it. Thats how considerate Multichoice is in this tough economic times.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Jul 2021, 21:33Hi Brian,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Jul 2021, 21:33
Official
Hi Brian,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
19 Aug 2021, 17:59Good Day
I am still waiting for feedback up to this day. I got a call and I was told the matter is under investigation, I guess the investigation takes 2 years or so...
Kind Regards
I am still waiting for feedback up to this day. I got a call and I was told the matter is under investigation, I guess the investigation takes 2 years or so...
Kind Regards
's update19 Aug 2021, 17:59
Reviewer Update
Good Day
I am still waiting for feedback up to this day. I got a call and I was told the matter is under investigation, I guess the investigation takes 2 years or so...
Kind Regards
I am still waiting for feedback up to this day. I got a call and I was told the matter is under investigation, I guess the investigation takes 2 years or so...
Kind Regards