********* TWO YEAR CONTRACT WITHOUT YOUR KNOWLEDGE

DSTV

I recently upgraded my secondary decoders as I was told by one of their consultants that my current decoder is now redundant (my technician later said they were still usable and there e was only a minor problem with wiring which was rectified, I still decided to go ahead with the upgrade and bought two new decoders, a few weeks later I received a call offering a discount as we now included another decoder and currently have four decoders and it had been brought to their attention that with so many decoders I qualified for a discount. I was interested in this discount, I thought it was an honorable move thinking they were thanking me for my business, I later discovered that in my agreement to the discount a box was ticked on their side which claimed I was agreeing to new terms and conditions and a two year contract was now in effect, on this contract I am unable to upgrade to a better package until the contract expires. This is blatant ***** in my opinion and I think an independent investigation needs to be done, I don’t think clients realize until it’s too late