NH
Ndalama H
1 reviews | Active since Nov 2020
05 Oct 2021, 21:14
********* scheme
I have complaint on hello peter on the 21 September 2021 about incorrect billing, i have not receive feedback from them.. Dstv is really a money eater scheme.
Ndalama Hlongwane
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Oct 2021, 22:39Hi Ndalama,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Oct 2021, 22:39
Official
Hi Ndalama,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Oct 2021, 18:54Hi Ndalama,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I confirmed that I have escalated to the Pricelock team to provide me with a call for the R49.00 Explora deal, as we need to listen to it to find out if you were offered the deal at R49.00 or R45.00.
I also credited your DStv account with an amount of R30.00 X 4 = R120.00 for the incorrect charges from the month of June 2021 till September 2021.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I confirmed that I have escalated to the Pricelock team to provide me with a call for the R49.00 Explora deal, as we need to listen to it to find out if you were offered the deal at R49.00 or R45.00.
I also credited your DStv account with an amount of R30.00 X 4 = R120.00 for the incorrect charges from the month of June 2021 till September 2021.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Oct 2021, 18:54
Official
Hi Ndalama,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I confirmed that I have escalated to the Pricelock team to provide me with a call for the R49.00 Explora deal, as we need to listen to it to find out if you were offered the deal at R49.00 or R45.00.
I also credited your DStv account with an amount of R30.00 X 4 = R120.00 for the incorrect charges from the month of June 2021 till September 2021.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I confirmed that I have escalated to the Pricelock team to provide me with a call for the R49.00 Explora deal, as we need to listen to it to find out if you were offered the deal at R49.00 or R45.00.
I also credited your DStv account with an amount of R30.00 X 4 = R120.00 for the incorrect charges from the month of June 2021 till September 2021.
Kind Regards,
DStv: Hello Peter Team
Best regards,