GT
Gustav T

1 reviews | Active since Jul 2011

11 Jan 2018, 20:44

********* Billing

Please sort out your billing side. Is Multichoice not a pay a month in advance service provider?? We stopped paying DSTV as the service is no longer required, Multichoice then decided on their own accord to give us a “grace” period which we did not use, now they are requesting 5 days viewing service?? This is as good as a pay as you go cellphone provider decides to give you airtime as “grace” and then wants the money from you. Are you this desperate now?? Please provide contract where I agreed to this grace period.... or stop harassing me...

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jan 2018, 07:30
Official

Dear Gustav

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team