cG
courtney G
1 reviews | Active since Mar 2009
19 Jul 2021, 14:22
********* behaviour
DSTV changed my subscription on Showmax without my approval and I lodged a complaint 3 weeks ago on hellopeter and this has not been resolved:
DSTV amended my subscription without my approval DSTV told me on the phone they will not do anything DSTV is making my pay for subscription I didn't apply to DSTV is refusing to sort out the issue by doing nothing
If this is not sorted out as you changed it in a few minutes, but to fix your own mistakes is taking WEEKS, then I'm taking the matter to the consumer tribunal.
This is not ethic behaviour at all!!!!!
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
19 Jul 2021, 22:16Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Jul 2021, 22:16
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
