cG
courtney G

1 reviews | Active since Mar 2009

19 Jul 2021, 14:22

********* behaviour

DSTV changed my subscription on Showmax without my approval and I lodged a complaint 3 weeks ago on hellopeter and this has not been resolved:

DSTV amended my subscription without my approval DSTV told me on the phone they will not do anything DSTV is making my pay for subscription I didn't apply to DSTV is refusing to sort out the issue by doing nothing

If this is not sorted out as you changed it in a few minutes, but to fix your own mistakes is taking WEEKS, then I'm taking the matter to the consumer tribunal.

This is not ethic behaviour at all!!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jul 2021, 22:16
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,