SM
Shamir M
1 reviews | Active since Mar 2014
25 Jul 2018, 21:31
********* behavior
I have a problem with the dstv showing Notification E48-32 so called customer service at around 20:50 today the 25/07/18 spoke to a person called Burkanyo. He was of no help at all rushing me as if I’m interrupting him. Why does dstv take our money if they got people like these who don’t treat customers how they are supposed to be treated. I’m not getting the subscription for free I’m paying for it. Thinking of canceling my service. Appalled
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Jul 2018, 07:15Dear Shamir
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Jul 2018, 07:15
Official
Dear Shamir
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 Jul 2018, 14:04Good day Shamir
Thank you for taking my call today.
As discussed, please contact an accredited DStv installer to check our installation.
Furthermore, I have forwarded your request to Boikanyo's manager for a call back.
Once again, I apologise for the poor customer experience.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply26 Jul 2018, 14:04
Official
Good day Shamir
Thank you for taking my call today.
As discussed, please contact an accredited DStv installer to check our installation.
Furthermore, I have forwarded your request to Boikanyo's manager for a call back.
Once again, I apologise for the poor customer experience.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,