TT
Thami T
1 reviews | Active since Jan 2017
20 Jun 2020, 07:58
Undue account suspension
I had an issue on Monday 15 June 2020, about my account and it was resolved. This morning 20 June 2020, my account is suspended again and the DSTV app is not responding to my messages. DSTV acknowledged that their system glitches resulted in different debit order amounts being deducted and without any notice, I wake up to the suspension again despite making an arrangement with them. Please please correct this error on your side.
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DStv (MultiChoice)'s replyOfficial
20 Jun 2020, 09:40Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Jun 2020, 09:40
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team