TM
TJELANE M
1 reviews | Active since Aug 2020
02 Feb 2021, 08:18
Underwhelming service and empty promises
Upgrading to premium seems like the worse decision ever. Was told that my monthly subscription is 960 however for the last 2months each time I enquire as to how much I need to pay, I get a ridiculous amount of 1200.
I can my take time plus airtime to call them and all they says is the issue was been referred and the matter will be resolved after 48hrs. Thats bull because 2months later this hasn't been fixed.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Feb 2021, 14:05Hi Tjelane Molefi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Feb 2021, 14:05
Official
Hi Tjelane Molefi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
TM
TJELANE M's updateReviewer Update
03 Feb 2021, 15:10Just received a call from Edward from dstv multichoice. This guy is a gem, thank you for the explanation and credit due to me.
Your service is absolutely amazing.
Many thanks
Your service is absolutely amazing.
Many thanks
TM
TJELANE M's update03 Feb 2021, 15:10
Reviewer Update
Just received a call from Edward from dstv multichoice. This guy is a gem, thank you for the explanation and credit due to me.
Your service is absolutely amazing.
Many thanks
Your service is absolutely amazing.
Many thanks