Underhanded campaign dealings
Received a campaign sms is September informing me that i can enjoy premium for 3months for an extra R1 (R550) - contact the call center and was advised that I will be automatically placed back on my compact plus subscription after the 3month period... After the 3months, still on and receive a R830 debit without opting in for extended subscription. Underhanded dealings from multichoice - since no one is willing to take up the subscription at this ridiculous price you now do it without consent???
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Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Jan 2023, 22:15Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Jan 2023, 22:15
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
06 Jan 2023, 19:03Thank for the response from Andile
Professionally handled with great care.
Professionally handled with great care.
's update06 Jan 2023, 19:03
Reviewer Update
Thank for the response from Andile
Professionally handled with great care.
Professionally handled with great care.