ZQ
Zukiswa Q
1 reviews | Active since Oct 2016
17 Jun 2023, 10:53
Uncaring DSTV
I paid for a service from DSTV and I'm unable to utilize. My kids can't watch disney plus which is offered by DSTV as part of their package but now we are unable to watch due to a technical issue on the part of DSTV and to make things worse the customer center as DSTV keeps on moving the goal post. We were told that the escalation would be fixed between 24 - 48 hours now I'm given an additional 24 hrs which will make my wait time 72hrs. Is this fair business practice? Being taken for a fool after my money has been taken.
Absolutely unacceptable DSTV
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Jun 2023, 11:03Hi Zukiswa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Jun 2023, 11:03
Official
Hi Zukiswa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,