CK
Cedric K

1 reviews | Active since Oct 2013

14 May 2023, 17:39

Uncaring couldn't care attitude.

Been a subscriber since the late eightees,that makes it 40 years,never missed a payment.Contacted them to cancel my subscription,which works out to nearly R12000.00p/a.The operator I spoke to was only interested in charging me a cancellation fee.and had the gall to cut our conversation. Obviously they need customers anymore,surly ask why I am cancelling and try to keep your regular paying subscribers.DSTV....you are totally out of touch with what's going on.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 May 2023, 18:42
Official
Hi  Cedric Katzenstein, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team