VS
Vernetha S

1 reviews | Active since Aug 2013

28 Apr 2021, 07:42

Unbelievably unhappy customer..

So after my last complaint... My dstv was reconnected but to my Suprise the issue got so much bigger and worst!!!! I now have an outstanding fee of r991 plus I need to pay..... My subscription was changed from premium to compact and back again. My movie channels was never cancelled buy them, my dstv was disconnected and reconnected, fees was reversed its just a mess.....i wish I could send all the screenshots to show my problem. With dstv. I'm really very unhappy with what is going on. It's just one massive problem.. Please can someone contact me ***.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Apr 2021, 09:43
Official
Hi Vernetha, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
VS
Vernetha S's update28 Apr 2021, 10:24
Reviewer Update
I need to speak to someone in person.. This messaging system is only causing confusion and nothing is actually being resolved I've left my contact nr and I demand someone to call me back. You are causing me unnecessary stress.